Social media & web, done right
Black Ocean Digital turns your social presence into a real source of customers — strategy, content, and reporting handled end to end. Based in Richmond, Virginia, working with clients anywhere.
Services
Every business we work with needs a slightly different mix. Here is where we spend most of our time, and what it actually does for your bottom line.
We run your social channels like a storefront, not a scrapbook. Consistent posting, a voice that sounds like you, and campaigns aimed at the people most likely to buy, so the people watching you turn into people calling you.
Whether your customers are down the street or three time zones away, they start by searching. We clean up your listings, tune your profiles and site for search, and make sure that when someone looks for what you do, your name is the one they see.
Before we post anything we agree on what you stand for and who you are talking to. You get a written plan for your look, your message, and your next few quarters, so every post and page pulls in the same direction.
Capabilities
Ten disciplines, one team of three. We handle the whole loop, from the first idea to the report that tells you whether it worked.
How we work
You always know what stage we are at, what we need from you, and what lands next.
We start with a short questionnaire and a 30-minute strategy call. That gives us real insight into your business so the plan we build lines up with your goals instead of a template.
With what we learned in discovery, we explore a few different directions for look, tone, and platform mix, then bring you the ones worth considering.
Your feedback shapes the next stage. Two rounds of revisions are built in, so the final result matches what you had in mind.
Once you approve, we package and hand off your files with any tutorials, technical support, and instructions you need to run with it.
Packages
Start with strategy, add content, or hand over the whole channel. Most clients begin with one and grow into the next.
We focus on your online goals by creating bespoke digital strategies tailored to your business.
Creating unique and effective content to tell your story and connect with your target audience.
Providing strategy development and content management to build a strong social media presence.
Every package is quoted after the discovery call, once we know the size of your channels and how much content you need each month. Ask for a quote and you will get a real number, not a range.
Why choose us
We are a team of experienced individuals dedicated to solving complex problems and merging aesthetics with usability. Representing your brand in the best possible way is our passion and commitment.
Our goal is to make sure you are satisfied and to bring your project to life through work we do together, not work we do at you.
Our approach is tailored to your specific goals, so every hour we spend is aimed at reaching the audience that matters to you.
We stand by our commitment to deliver successful outcomes and we do not call a project finished until it meets the objectives we set together.
Our team
No account handlers, no hand-offs to a stranger. You work with the same three people from the first call onward.
Brand & Marketing Strategist
Creative Director
Brand & Visual Media Designer
Client stories
In our clients' own words.
Our Instagram went from an afterthought to our best source of new customers. They handled the strategy, the posting, and the reporting. I just answered the calls that came in.
Black Ocean Digital rebuilt our profiles and set up a real content calendar. Within three months our engagement had more than doubled and we were finally showing up in search results.
What I appreciated most was the discovery call. They asked about the business first and only talked tactics after. The plan they built actually fit how we operate day to day.
Clear communication, on-time delivery, and monthly reports I can actually understand. It feels like having a full marketing team without having to hire one.
Frequently asked questions
We start with a detailed discovery process so we understand your business, your customers, and your goals. From there we build a design concept, gather your feedback, and then design and produce the finished content.
Corporate sites, e-commerce stores, personal blogs, portfolio sites, and custom web applications. We recommend the type that fits your goals and budget rather than the biggest build we could sell you.
Most websites take 4 to 8 weeks. Every project is different, so the timeline depends on how complex the site is, which features you need, and how quickly feedback comes back to us.
Depending on the project we build on WordPress, Shopify, Wix, or Squarespace, or we write a custom-coded solution. We pick the platform you will be comfortable living with after launch.
No. We work with clients anywhere, and everything we do runs remotely over video calls, email, and shared reporting. We are based in Richmond, Virginia, so if you are in central Virginia we are happy to meet in person as well.
Contact
Tell us a little about your business and what you want more of. We will come back with a free 30-minute strategy call and an honest read on what we would do first.
Based inRichmond, Virginia
